At Haifa Imperial, customer satisfaction is our top priority. We offer a simple and hassle-free return and refund process.
7-Day Return Policy
We offer a 7-day return policy on all our products. If the product does not fit properly, arrives damaged, or you face any issue with the item, you can request a return within 7 days of delivery.
Return Eligibility
To be eligible for a return:
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The product must be unused and in original condition.
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The product must be returned with original packaging and tags.
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Return request must be made within 7 days of delivery.
Return Process
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Email us at support@haifaimperial.in with your order number and product photos.
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Our support team will review your request.
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Once approved, we will arrange a pickup from your location.
Refund Process
After the product is successfully picked up and verified, the refund will be processed within 1–2 business days. The refund will be issued through the original payment method or as per the agreed method.
Non-Returnable Conditions
Returns may not be accepted if:
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The product is used, washed, or damaged by the customer.
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The return request is made after 7 days of delivery.
Contact Us
For any return or refund related queries, please contact us:
Email: support@haifaimperial.in
Brand: Haifa Imperial