At Haifa Imperial, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
Full Name
Contact Number
Email Address
Shipping Address
Billing Information
Order Details
This information is collected only to process your orders and provide better service.
How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send order updates and delivery notifications
Improve our website and services
Respond to customer queries
Your information is kept secure and will never be sold or shared with third parties for marketing purposes.
Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
Shipping Policy
We aim to deliver your orders quickly and safely.
All products are dispatched within 1 working day after order confirmation.
Delivery time depends on your location.
Orders are usually delivered within 5–7 business days across India.
Same-day or faster delivery may be available in select cities.
Customers will receive order updates through email or SMS once the order is shipped.
Return Policy (7 Days)
Customer satisfaction is very important to us.
We offer a 7-day return policy under the following conditions:
If the T-shirt or clothing item does not fit properly
If there is any manufacturing defect
If you receive a damaged or incorrect product
Return Process
You must request a return within 7 days of delivery.
Contact our support team via email.
Share your order details and product photos.
Once approved, we will arrange a pickup from your location.
After pickup verification, a replacement product will be shipped to you.
1 Year Warranty Policy
We proudly offer a 1 Year Warranty on all clothing products.
This warranty covers:
Fabric color fading
Print fading or damage
Manufacturing quality issues
If your product experiences any of these issues within 1 year of purchase, you can request a replacement.
Warranty Claim Process
Email us with your order details.
Attach clear photos of the product issue.
Our team will verify the request.
We will arrange pickup and deliver a replacement product to your location.
Customization Disclaimer
If you order customized T-shirts, please note:
Slight variations in design placement, color tone, or size may occur.
These minor differences happen due to the customization and printing process.
Contact Us
If you have any questions regarding our policies, feel free to contact us.
Email: support@haifaimperial.in
Customer Support: Available for order assistance and warranty claims.